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Truth in advertising - Chuck Fisher's LiveJournal [entries|archive|friends|userinfo]
From Bay Area to Barcelona

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Truth in advertising [ Friday, 12 May 06 | 11:04 ]
ursine1
[Tags|, ]
[My Location |Alameda, CA 94501 USA]
[My Mood |tiredtired]
[My Music |Live 105]

After a long travel day yesterday, I finally arrived at my son’s place in Alameda shortly before midnight. This morning I was sifting through several months of mail that my son had saved for me and I ran across an ad for Comcast High-Speed Internet. The ad copy said:

Much faster than a phone line… Fact is, phone lines can’t deliver the blazing speed that you get with Comcast High-Speed Internet… Up to 4-15 times faster than DSL. Comcast High-Speed Internet clocks in at a whopping 6Mbps.

Interesting claim. My ISP uses standard phone lines and delivers up to 20Mbps. That’s more than 3 times faster than Comcast’s “blazing speed”. Actual delivered speed is 14.4Mbps according to the router and a measured download rate of 1.4MBS using a 127MB file, which includes transport protocol overhead.

So, fact is, my phone line delivers more than twice the “whopping” speed that you get with Comcast High-Speed Internet. Even the small print at the bottom of the direct-mail piece doesn’t have a proper disclaimer, in my opinion.

Chuck
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Comments:
[User Picture]From: furrbear
Sunday, 14 May 06 | 18:51 (UTC)
My ISP uses standard phone lines and delivers up to 20Mbps

That's an advantage you have living in Spain. Domestic standard DSL is typically 1.5Mbps/128kbps. Comcast's standard is 6.0Mbps/400kbps. The telcos built up huge network capacities durint th late '90s, but are still being woefully miserly turning that bandwidth over to their customers.
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[User Picture]From: ursine1
Monday, 15 May 06 | 16:37 (UTC)

DSL

My old ISP, Ya.COM (a division of T-Mobile) offers regular ADSL with rates up to 4Mbps. Jazztel and Wannadoo offer ADSL2+ with speeds up to 20Mbps.

It was interesting that recently my phone line was cut—no dial tone—but I could still connect at 1Mbps. Must have been some sort of induction, as the wires were physically severed.

Chuck
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[User Picture]From: fingertrouble
Monday, 15 May 06 | 01:42 (UTC)
friend of mine in Detroit has had nothing but pain from comcast...
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[User Picture]From: fingertrouble
Monday, 15 May 06 | 01:43 (UTC)
and yes he's a bear too! ;-)
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[User Picture]From: ursine1
Monday, 15 May 06 | 16:30 (UTC)

Comcast

I have Jazztel in Spain, Comcast doesn't do business there. There are multiple ISPs available. Where I am staying in Alameda near San Francisco the city offers TV cable and Internet access as well as power and telephone. Very unusual for the US.

Chuck
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[User Picture]From: ursine1
Monday, 15 May 06 | 16:33 (UTC)

Comcast

I had Comcast cable Internet access at a maximum of 4 Mbps and more than $40 USD a month. I had a few outages, but it was relatively stable. I was living in a new house and that may have helped with the wiring/line stability.

Chuck
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