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I'm changing mobile operators - Chuck Fisher's LiveJournal [entries|archive|friends|userinfo]
From Bay Area to Barcelona

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I'm changing mobile operators [ Tuesday, 24 Feb 09 | 13:21 ]
[Tags|, , ]
[My Location |El Masnou (Barcelona) España]
[My Mood |giddygiddy]
[My Music |Sadé: "Smooth operator"]

After more than five years with Movistar I am switching to Simyo. Movistar is owned by Telefónica, the old Spanish telephone monopoly. It is purportedly the world’s richest mobile phone operating company.

Ruben switched to Simyo several months ago and has been satisfied with the service and cost savings. So I decided to give it a try as well.

So who is Simyo?
(I’m including some of their ad copy as it reads more American than Spanish.)

Tranquilo, no somos una empresa tipo chiringuito ni unos recién llegados. Detrás de Simyo está el grupo de telecomunicaciones holandés KPN. El cuarto operador de telefonía móvil más grande de Europa, con 32 millones de clientes y presencia en Alemania, Bélgica, Holanda y España.

Relax, we aren’t some hotdog stand company nor recently arrived. Behind Simyo is the Dutch telecommunications group KPN. The fourth largest mobile telephone operator in Europe, with 32 million clients and presence in Germany, Belgium, the Netherlands and Spain.

Prepaid or contract?

I don’t use my mobile much. Mostly calls/SMS to/from Ruben along with daily publicity from Movistar. here in Spain I have always had prepago (“prepaid”) and never had a contrato (“contract”) account. (Unlike the US where I always had some contract with a fixed minimum monthly fee.) Every six months I have to add a minimum of 5 € to the prepago account, which I can do on-line or at an ATM. This time I opted for a contract. It’s paid monthly via EFT.

Sin consumo mínimo
Si un mes no hablo, no pago nada. Y nada significa nada. En simyo queremos que sólo pagues por lo que hables. Ni más ni menos. ¡Abajo las cuotas mensuales!

No minimum consumption
If one month you don’t talk, you pay nothing. And nothing means nothing. With Simyo you only pay only when you talk. No more, no less. Down with monthly quotas!

Sin compromiso de permanencia
El contrato de permanencia es el compromiso que te ata a una compañía durante un tiempo determinado. En Simyo no te obligamos a permanecer con nosotros si quieres cambiarte a otra compañía. Nunca.

No contract period
The contract of tenure is a contract that binds you to a company during a pre-determined time. At Simyo we don’t obligate you to stay with us if you want to change to another company. Never.

So how much does it cost?

8 cent/minuto
A todas horas, todos los días / 24 hours a day, 7 days a week

0 cent/minuto
Llamar a un móvil Simyo / Call another Simyo customer
(los 10 primeros min. de cada llamada. Luego, a 9 cent.) / (the first ten minutes of each call. Afterwards, at 9 cent.)

0 €/min
Llamar a un fijo dentro de España / To call a landline in Spain

0,08 €/min
Llamar a un móvil de otra compañía / To call a mobile of another operator

0,08 €/min
Enviar un SMS / Send an SMS

0,09 €
Enviar un MMS / Send an MMS

It’s interesting that they still make money at these rates. And Ruben’s monthly costs should reduce, since it will be a free call to talk to me. (He also got a 5 € bonus for my account.) My service is expected to start overnight. Last Saturday morning Correos called and then delivered my Simyo SIM. So now I am all set.


[User Picture]From: pauliebearsf
Tuesday, 24 Feb 09 | 21:27 (UTC)

Happy Birthday !!!!

(Reply) (Thread)
[User Picture]From: iberianbear
Sunday, 01 Mar 09 | 00:48 (UTC)
Welcome to the club. I'm with Simyo too on my spanish number and I'm pretty happy with the service. They have still a few problems but hopefully they'll be fixed in the future and those prices are hard to beat.

A note about prepaid and postpaid with Simyo. An important difference is that you'll get roaming in many more countries in postpaid than prepaid. Given the fact that postpaid(contrato) has no real ties its highly recommended to go to 'contrato' with them. I think they still have roaming in the US of A using prepaid but I'm not sure.

I use my 'contrato' SIM card from Simyo here in the US of A and seems to work fine, although you don't get data roaming which is not a big deal for me, only SMS and voice works here.

Their online management service is pretty good too.

I assume you used 'portabilidad' in your number and you kept the number?
(Reply) (Thread)
[User Picture]From: ursine1
Sunday, 01 Mar 09 | 17:36 (UTC)

Welcome to the club

I elected for contrato or "postpaid", since there was no monthly minimum. I usually make a couple of one-minute calls a year roaming in the US. (When and where my son can meet me on BART.)

I don't use "data", since I am retired and can wait a few hours.

And yes, I used portabilidad since there was no charge. Everything was done with a single on-line site visit. You can see all your charges and control your account on-line, which I prefer.

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[User Picture]From: cuboz
Sunday, 01 Mar 09 | 06:16 (UTC)
How much are calls to Australian mobiles? *wink*

I know I've asked this before, but just checking - you "ported" your number across, so there's no change, right?

(Reply) (Thread)
[User Picture]From: ursine1
Sunday, 01 Mar 09 | 06:42 (UTC)

How much are calls to Australian mobiles?

Call to the rest of the world 0,30 €/min (except to Cuba, North Korea and Somalia)
Call set up is 0,35 €
Send an SMS to anywhere in the world 0,15 €

For people who live in the US the international one-time call rates without a "plan" can be very expensive. For example to call Spain from California ("off-peak") is $3.20/minute and to Australia is $2.76/minute.

On my fixed line, without a calling plan, I pay 0,066 €/minute to call California.

Oh, and I didn't have to pay anything to "port" my number across operators. I had to pay 5 € for a Simyo SIM card, but that included a 5 € "bonus" credit. So you could say that essentially it was free. Everything was done from a one-time, on-line set-up. No physical paperwork was required. In the US they usually want your signature and they do a credit-check.

Ruben has been using Simyo for several months and pays about half as his previous operator. (He uses his mobile much more often than I do.)

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